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Calling all MSPs!

We're here to fill that gap.

Staff Augment and Outsourcing

two people shaking hands in front of a laptop
two people shaking hands in front of a laptop

We understand the effort it takes to meet the client's requirements. Telacy wants to partner with your company as a valuable resource to fill that need for voice and unified communications support after the day crew has gone home for the day.

Cisco certified staff augment and outsourcing services are available evenings and weekends for the following technologies:

Cisco Collaboration
  • Cisco Unified Communications Manager (CUCM)

  • Unified Contact Center Express (UCCX)

  • Cisco Unity Connection ( CUC - voicemail)

  • Cisco Unified Border Element (CUBE)

Microsoft Teams Voice
  • Teams Admin Center provisioning

  • Direct Routing administration

  • SBC integration and management - AudioCodes

Legacy Telecom
  • Analog voice gateways

  • PRI / T1 circuits