VoIP Telephony Support
Cisco Unified Communications
Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection
Cisco Jabber & Webex
SIP trunking & gateways
VoIP MACD (Moves, Adds, Changes, Deletes)
Dial plan & call routing troubleshooting
Expert Cisco UC Support to Keep Your Communications Running Smoothly
Your business relies on VoIP for every call, meeting, and customer interaction. When call quality drops, voicemail fails, or your phone system goes offline, operations can grind to a halt. Telacy provides expert VoIP support — including Cisco Unified Communications — to keep your communications stable, secure, and reliable.
We support businesses directly and act as an escalation partner for MSPs.
What We Support
General VoIP Support
Call quality issues
One‑way audio
Registration failures
Voicemail issues
Phone provisioning
Network‑related VoIP problems
Why Choose Telacy for VoIP?
Cisco CCNP Collaboration certified
25+ years of telecom & IT experience
After‑hours, weekend, and holiday availability
MSP‑friendly escalation support
Fast diagnostics and clear communication
Remote nationwide support + on‑site Middle Tennessee coverage
Service Area
On‑Site: Nashville, Franklin, Brentwood, Murfreesboro, Middle Tennessee
Remote: Nationwide
Need VoIP Support?
POTS Replacement Integration
We assist with the on‑site installation and testing of POTS replacement hardware used for alarms, elevators, fax lines, and other analog systems.
