Voice over IP

We specialize in Cisco voice, with a focus on Cisco Unified Communications Manager/Call Manager (CUCM), Cisco Unity Connection (CUC), and Unified Contact Center Express (UCCX). We also offer support of Microsoft Teams Voice and AudioCodes SBCs. We offer nationwide remote support of the following:

• Configuration of dial plans, call routing, and SIP trunks.

• Provisioning of IP phones, voice gateways.

• User and endpoint management.

• Moves, adds, and changes.

• Troubleshooting of call flows

The following services are offered locally in Nashville and the surrounding middle Tennessee area:

• BYOD installations (bring your own device).

• Moves, adds, changes.

• Troubleshoot and break-fix.

• Decommission of old equipment.