Smart Hands, Field Technician, and Field Engineer Services
Reliable On-Site Technical Support for Businesses and MSPs
Remote support can only go so far. When equipment needs to be installed, replaced, patched, or physically inspected, you need reliable on‑site technicians. Telacy provides Smart Hands, Field Technician, and Field Engineer services throughout Nashville and Middle Tennessee to keep your operations running smoothly.
We act as your on‑site presence — whether you’re a business needing hands‑on help or an MSP supporting clients in the region.
What We Do
On‑Site Technical Services
Equipment installation & hardware swaps
Cabling, patching & termination
Rack & stack
Network device installation
On‑site diagnostics & troubleshooting
Business Technology Support
POS device installation & troubleshooting
PIN pad & payment terminal support
Business TV mounting & display setup
Digital signage installation
Peripheral device connectivity
Hospitality Support
Wi‑Fi access point installation
Guest room TV mounting
POS/PIN pad support for restaurants & bars
Front desk & back‑office equipment setup
Why Choose Telacy for Smart Hands?
Local technicians based in Middle Tennessee
Fast dispatch and reliable communication
White‑label friendly for MSPs
After‑hours, weekend, and holiday availability
25+ years of telecom & IT experience
Cisco CCNP Collaboration certified
Service Area
Nashville
Franklin
Brentwood
Murfreesboro
Middle Tennessee
Need On-Site Support?
Supporting POTS Replacement Hardware
If your business or MSP is deploying POTS replacement devices, we provide the on‑site installation, wiring, and testing needed to ensure proper operation.
