After‑Hours Cisco & Telecom Support You Can Count On
Proudly serving Nashville and the surrounding areas — with nationwide remote support available nights and weekends. We also partner with MSPs for ad‑hoc support or scheduled weekly/monthly coverage.
What We Do
Provide assistance with Cisco Unified Communications Manager (CUCM), Unity, SIP trunks, and hosted/on-prem VoIP solutions.
VoIP Telephony Support
Legacy Telecom Services
Support for PBX systems, analog lines (POTS), PRI circuits, and older telecom infrastructure.
Local Smart Hands and Field Engineer Services
Local, on‑site support throughout Nashville and Middle Tennessee for equipment installation, cabling, rack & stack, hardware replacement, POS troubleshooting, and TV mounting.
Hospitality and Multi-Dwelling Unit (MDU)Wi-Fi
Wireless access point installation and troubleshooting for hotels, apartments, and other multi-dwelling units properties
Business Technology and Site Services
Installation and troubleshooting for POS devices, PIN pads, business TV mounting, digital signage, and device connectivity.
MSP Partnership Support
We extend MSP capabilities with ad‑hoc support, after‑hours coverage, escalation assistance, and scheduled weekly/monthly service blocks.
POTS Replacement Support
On‑site installation and testing for POTS replacement hardware used for alarms, elevators, fax, and critical systems.
Why Choose Telacy
Tennessee‑based, proudly serving Nashville & surrounding areas
Cisco CCNP Collaboration certified
Over 25 years of telecom & IT experience
After‑hours specialists
Nationwide remote support
Local smart hands / field technicians / field engineers
MSP‑friendly partnership options
