POTS Replacement Support
On‑Site Installation, Maintenance & Technical Assistance for POTS Replacement Hardware
Traditional landlines (POTS) are being discontinued nationwide as carriers retire copper networks and shift to digital and wireless technologies. While Telacy Communications does not sell or provide POTS replacement services, we do support businesses and MSPs with the installation, maintenance, testing, and on‑site technical work required when transitioning away from analog lines.
If your business or MSP is deploying a POTS replacement solution, Telacy provides the field technician support needed to ensure the new hardware is installed correctly and fully integrated with your existing systems.
Why Landlines Are Being Discontinued
Carriers across the U.S. are phasing out POTS due to:
Copper network retirement
Rising maintenance costs
Reduced regulatory requirements
Migration to digital and wireless networks
This shift impacts many systems that still rely on analog lines — and often requires on‑site work to keep them operational.
What Systems are Affected?
Many essential systems still depend on POTS landlines, including:
Life Safety & Security
Alarm panels
Fire systems
Elevator phones
Emergency call boxes
Business Operations
Fax lines
Credit card terminals
PBX trunks
Modem‑based systems
Gate/door access systems
How Telacy Supports POTS Replacement Projects
While we do not provide or sell POTS replacement services, we support the technical and physical work required during the transition.
On‑Site Installation & Setup
Mounting and installing POTS replacement hardware
Connecting existing analog devices
Cabling, patching, and wiring adjustments
Power and network integration
Testing & Verification
Coordinating with alarm companies, elevator vendors, or PBX providers
Verifying dial tone and connectivity
Testing failover and backup paths
Ensuring compliance with system requirements
Troubleshooting & Maintenance
Identifying wiring issues
Resolving connectivity problems
Supporting MSPs during multi‑site deployments
After‑hours and weekend availability
Support for MSPs
We act as your local field technician team in Middle Tennessee, providing:
Smart Hands
Field Technician
Field Engineer services
White‑label or co‑branded support
When these systems are migrated to a POTS replacement solution, they typically require on‑site installation, wiring, and testing.
Why Choose Telacy for POTS Replacement Support?
Specialists in legacy telecom systems
25+ years of telecom and IT experience
Local on‑site coverage in Middle Tennessee
After‑hours, weekend, and holiday availability
MSP‑friendly subcontracting
Clear communication and thorough documentation
We ensure your POTS replacement hardware is installed correctly and works with the systems your business depends on.
Service Area
On‑Site Coverage
We provide on‑site POTS replacement support throughout:
Nashville
Franklin
Brentwood
Murfreesboro
Middle Tennessee
Remote Support
Nationwide (where applicable)
Need On‑Site Support for a POTS Replacement Project?
We provide the installation, testing, and field technician support needed to keep your critical systems running.
Frequently Asked Questions
Why are POTS landlines being discontinued?
Carriers are retiring copper networks and moving to digital and wireless technologies. This makes traditional landlines more expensive and less reliable, forcing many businesses to transition to modern alternatives.
Does Telacy provide POTS replacement services?
No. Telacy does not sell or provide POTS replacement services. We specialize in the on‑site installation, maintenance, testing, and technical support required when businesses or MSPs deploy third‑party POTS replacement hardware.
What systems typically require POTS replacement?
Alarm panels, fire systems, elevator phones, fax lines, credit card terminals, PBX trunks, and emergency call boxes often rely on analog lines and require on‑site work during the transition.
Do POTS replacement devices require on‑site installation?
Yes. Most POTS replacement hardware requires physical installation, wiring adjustments, testing, and integration with existing equipment. Telacy provides the field technicians needed to complete this work.
Can Telacy coordinate with my alarm company, elevator vendor, or MSP?
Yes. We will work with alarm monitoring companies, elevator service providers, PBX vendors, and MSPs to ensure the replacement hardware is installed and tested correctly.
What areas does Telacy serve for on‑site POTS replacement support?
We provide on‑site support throughout Nashville, Franklin, Brentwood, Murfreesboro, and Middle Tennessee, with nationwide remote support available where applicable.
Do you offer after‑hours or weekend support?
Yes. Telacy provides after‑hours, weekend, and holiday support, which is especially valuable for MSPs and businesses that cannot afford downtime.
